Frequently Asked Questions


Below is a list of our most frequently asked questions from guests. If you have a query that isn’t answered here please either call us or contact us via email and we’ll endeavour to assist you.


Arrivals & Departures



Check-out is by 10.00 am We’d really appreciate it if you can vacate your chalet by this time, as our hard-working cleaners need to come in and prepare the chalet for incoming guests. During Summer, when the pace is a little slower, we’re happy to offer late check-outs if there are no incoming guests scheduled to arrive. Please ask us about the possibility of a late check-out when you arrive at Pender Lea
Check-in is from 3.00 pm Bags can be dropped off earlier if required – please let us know in advance.
Many of our guests drive here after finishing work – it’s no problem. All you need to do is let us know ahead of time, and we’ll arrange a suitable key pick-up point for you.

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Pender Lea