Frequently Asked Questions


Below is a list of our most frequently asked questions from guests. If you have a query that isn’t answered here please either call us or contact us via email and we’ll endeavour to assist you.


Bookings & Specials



Prior to Arrival: 60 days or more | Full Refund less 10% of total booking amount 59 days or less | All monies paid will be forfeited unless we are able to re-book the property. Any incurred costs in re-booking will be deducted from the refund amount. No refund can be given in the event of non-arrival or any unused services. We recommend that you protect yourself with Travel Insurance. Rates are subject to change without notice. All cancellations must be notified in writing.
To confirm all bookings, we require a 50% deposit. We ask you to pay the balance of your tariff 28 days before your arrival.
We accept Visa, Mastercard or direct deposit to our bank account: Pender Lea Chalets Westpac Jindabyne BSB: 032 720 Account number: 231743
Yes! We’re happy to take your booking – if we have a vacancy. We recommend you book in advance, particularly in Winter, but we welcome your enquiry and will accommodate you at the last minute wherever possible.
Up to two years. If our booking system does not show your advance dates please call 02 6456 2088.
You can choose to book directly from this website or you can phone us on 02 6456 2088. To check availability or make a booking online go here
Yes indeed! Pender Lea wants you to have the best holiday, so we’ve crafted some great specials, offering you fabulous experiences which help you really get to know this beautiful area.

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Pender Lea