Frequently Asked Questions

Below is a list of our most frequently asked questions from guests. If you have a query that isn’t answered here please either call us or contact us via email and we’ll endeavour to assist you.


Some mobile phone companies don’t have full reception at Pender Lea. There are phones located in all chalets that will allow you to make local phone calls, and the free Wi-Fi will allow you to access the internet.

You have 4 restaurants within a few minutes’ drive of Pender Lea. Wild Brumby Distillery and Crackenback Farm Restaurant are just around the corner, or up the road a bit, Lake Crackenback has Alpine Larder and Cuisine. Just 15 minutes away in Jindabyne, there’s a number of restaurants, bars and clubs.

For your comfort and privacy, all our accommodation is self-contained, so you’ll feel right at home. The kitchens include a freestanding stove, dishwasher, microwave, full-size fridge and coffee machine, plus crockery, cutlery, glassware and pans. You just need to bring your food, beverages & condiments. All our properties offer barbeques, and some have fire pits outside. If you require a specific piece of equipment, please ask in advance so we can meet your request in time for your arrival. Please check the specific property for its exact amenities.

Jindabyne has a large Woolworths and a number of specialty shops, ski hire businesses and petrol stations. The shops are a 15 minute drive away.

To make your stay more comfortable, all our properties offer the following inclusions: Firewood, kindling, matches & paper (where required), toilet roll, cleaning products, garbage bags, dishwasher powder, tea towels, doonas, blankets & pillows. Each property is unique, so please check the property’s individual details for specifics, or contact us 02 64562088 and we’ll be happy to help.

Yes, all our accommodation offers laundry and drying facilities.

Yes, certainly! If you choose to have linen included in your stay, you’ll be provided with sheets on all the beds, plus towels and bath mats. If any of the listed king beds need to be made as 2 single beds, please advise us in the additional questions listed on the online booking form.

So that you can stretch your holiday dollar further, we allow you the option of bringing your own linen. If you prefer to have your beds all made up for your arrival, please ensure you select the linen extra option when booking your holiday on our website. If you’re bringing your own linen, please bring all of these items – sheets for every bed, bath towels, bath mats and tea towels. Due to health and safety regulations, all beds must be made with sheets – no sleeping bags allowed, sorry. Don’t worry, you’ll be nice and warm, as we provide warm and fluffy feather doonas with covers, wool blankets and pillows.

All of our holiday houses & cabins are fully self-contained and include fully-equipped kitchens and laundry facilities, so you won’t need to bring the kitchen sink!

Yes, you will need to either bring or hire waterproof clothing for snow activities.

The weather can turn cold all year round, so it’s best to be prepared for all conditions, no matter when you visit. In winter, the nights can get down to -6 degrees Celsius, and the summer days can be up to 33 degrees Celsius. It’s not uncommon for snow falls out of the winter season (we’ve had 5 White Christmas in the past 8 years!), so always pack a warm layer (or two).

Yes, we are happily pet-friendly. Pender Lea is a great place to bring your best friend – there’s lots of open space and places to explore. We just ask you don’t leave your four-legged friend unattended in the property. If you’re planning on visiting the National Park, he or she will have to stay at Pender Lea. When you need to go out, we offer large deluxe pet enclosures with a generous covered and open section that can be hired on a daily basis for your best friend.

Of course, nobody wants things to go wrong on holiday, but it’s comforting to know that you’re covered if something does happen, or it could end up being a very expensive trip. For this reason, we do recommend you purchase travel insurance. Travel insurance can cover you for accidental damage or breakages while staying at Pender Lea, but you can also be covered for lost luggage, emergency medical rescue, rental car excess and personal liability. For a detailed list of items covered, ask your local travel consultant for a travel insurance brochure.

Yes, we have plenty of vehicle parking, however no undercover or valet parking is available.

The Skitube is our local underground train. It runs from Bullocks Flat (18km from Jindabye, outside the National Park) to Perisher Valley and on to Blue Cow.

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Pender Lea